SHIPPING POLICY

All orders placed via the official website www.everydayhold.com are processed and shipped through our authorized global logistics partner DHL, ensuring safe, traceable and efficient worldwide delivery services. Our core shipping coverage focuses on Indonesia, supporting fast local delivery and stable cross-border transportation for all eligible regions.

Shipping fees are calculated dynamically based on the total quantity, size and weight of items in each order. A unified flat rate applies to all single-item orders, while exact shipping charges for multiple items, accessories and bundled products will be automatically calculated and clearly displayed on the checkout page before payment confirmation.

All in-stock orders will be processed and dispatched within 1–2 business days after successful payment verification. Standard delivery takes a maximum of 7-14 business days after dispatch, excluding weekends and official public holidays. For pre-order products, the official guaranteed shipping timeline is fully displayed on each product page and stated in your order confirmation email. Customers shall note that estimated delivery times are for reference only, and final arrival may be slightly affected by local customs clearance, regional logistics adjustments and unforeseen transit conditions.

We support global shipping services with limited excluded regions due to logistics and regulatory restrictions. All international shipments may incur local import duties, taxes and administrative fees stipulated by local customs authorities. All additional cross-border charges are the sole responsibility of the recipient, and these fees are not included in our standard shipping costs.

We exclusively provide door-to-door home delivery services. A valid signature is required upon parcel receipt to guarantee order security. Please ensure accurate contact information during checkout to receive real-time tracking updates and delivery notifications.

For any inquiries regarding shipping fees, transit times, logistics exceptions and delivery issues, please contact our official customer service team: startayd@everydayhold.com.